Terms of Service

1. Acceptance of Terms

By accessing and using Loshka meal planning service through our Telegram bot and website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our service.

2. Service Description

Loshka provides personalized meal planning services, including:

  • Customized meal plans created by certified nutritionists
  • Recipe recommendations based on dietary preferences and restrictions
  • Shopping lists and nutritional information
  • Integration with Telegram for easy access

Our service is provided "as is" and we reserve the right to modify, suspend, or discontinue any aspect of the service at any time.

3. User Responsibilities

As a user of our service, you agree to:

  • Provide accurate and truthful information about your dietary needs and restrictions
  • Use the service only for lawful purposes
  • Not attempt to reverse engineer, modify, or distribute our content
  • Respect the intellectual property rights of Ksenia Mkrtumyan and our content creators
  • Not share your account access with unauthorized third parties

4. Health and Medical Disclaimers

Important Health Notice:

  • Our meal plans are for general wellness purposes and are not medical advice
  • Always consult with healthcare professionals before making significant dietary changes
  • If you have medical conditions, allergies, or special dietary requirements, consult your doctor
  • We are not liable for any health issues arising from following our meal plans
  • Nutritional information is approximate and may vary based on specific ingredients and preparation

5. Intellectual Property

All content provided through our service, including recipes, meal plans, nutritional guidance, and software, is the intellectual property of Ksenia Mkrtumyan or our licensed content providers. This content is protected by copyright and other intellectual property laws.

You may use our content for personal, non-commercial purposes only. Any commercial use, reproduction, or distribution of our content requires explicit written permission.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our service, you consent to our data practices as described in the Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Ksenia Mkrtumyan shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our service, including but not limited to:

  • Health issues or adverse reactions to recommended foods
  • Costs of substitute goods or services
  • Loss of data or business interruption
  • Any damages arising from third-party content or services

Our total liability shall not exceed the amount you paid for our service in the twelve months preceding the claim.

8. Subscription and Payment Terms

When our premium features become available:

  • Subscription fees are charged in advance and are non-refundable
  • You can cancel your subscription at any time through your account settings
  • Cancellation takes effect at the end of the current billing period
  • We reserve the right to change pricing with 30 days notice

9. Termination

We may terminate or suspend your access to our service immediately, without prior notice, if you breach these terms or engage in prohibited activities. Upon termination, your right to use the service ceases immediately.

10. Governing Law

These terms are governed by and construed in accordance with the laws of the Netherlands. Any disputes arising from these terms or your use of our service shall be subject to the exclusive jurisdiction of the Dutch courts.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Your continued use of the service after changes constitutes acceptance of the updated terms.

12. Contact Information

If you have questions about these Terms of Service, please contact us:

Individual developer: Ksenia Mkrtumyan

Address: Netherlands

Email: info@loshka.com

Support: info@loshka.com

13. Severability

If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.

Effective Date: September 5, 2025
Last Updated: September 5, 2025